In accordance with JR-West Hotels' strict hygiene standards, we are dedicated to creating a comfortable experience for guests through meticulous cleaning (including measures to prevent the spread of infections). Efforts for food safety and fire and disaster prevention measures are also in place to ensure and boost safety and security in our hotels.

Through consideration for regional history and traditions, we aim to develop a culture that leads to environmental preservation while finding new ways to attract travellers and bring people closer together.

Our goal is to establish a world-class standard of service by providing daily training to all staff members to ensure consistent service and dignified behavior while also providing sophisticated facilities in an effort to create lifelong connections with customers.

We strive to create a corporate culture that not only respects diversity but also fosters proactive attitudes to allow all employees to thrive.